Kate Jane Rae Privacy Policy

Last updated: October 8, 2025

At Kate Jane Rae, we value your trust and are committed to protecting your personal information. This Privacy Policy describes how your data is collected, used, and shared when you visit or make a purchase from https://www.katejanerae.com (the “Site”).

1. Information We Collect

We collect the following types of information to provide you with the best possible experience:

Information you provide directly:

  • Contact details such as your name, email address, phone number, billing and shipping address
  • Payment information to complete your order (securely processed through Shopify or trusted payment providers - we never store your full credit card details)
  • Order details, preferences, and communication history
  • Newsletter sign-ups, product reviews, and survey responses

Information collected automatically:

  • Device data (IP address, browser type, time zone, referring URLs)
  • Cookies and similar technologies that help us remember your preferences and improve site performance
  • Browsing behavior, including pages viewed, items added to cart, and referral sources

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and returns
  • Communicate with you about your order or account
  • Send you marketing messages and updates about our products, sales, and events
  • Personalize your experience and improve our website
  • Prevent fraudulent transactions and maintain security

We believe in keeping communication meaningful. You can unsubscribe from any marketing messages anytime. If you've attempted to unsubscribe but are still receiving messages from us, email us at help@katejanerae.com and we will ensure you are removed from our mailing list.

3. How We Share Information

We will never sell, rent, or trade your personal data.

We only share limited information with trusted partners who help us operate our business, such as:

  • Shopify, our e-commerce platform that hosts the Site and processes orders

  • Third-party apps that help our website function (we only use apps with strong, vetted privacy standards)

  • Payment processors such as Shopify Payments and PayPal, which securely handle your transactions

  • Shipping providers to fulfill and deliver your order

  • Analytics and marketing tools such as Google Analytics, Meta, and Klaviyo

Each partner processes your data only as needed to perform their role and complies with applicable data protection laws.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Keep your shopping cart and preferences saved
  • Measure website traffic and performance
  • Personalize ads and content

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some site functionality.

5. Legal Basis for Processing (EU Visitors)

If you are located in the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent (for example, when you sign up for our newsletter)

  • To perform a contract (such as fulfilling an order)

  • For our legitimate business interests (like improving our Site and marketing our products

  • To comply with legal obligations

6. International Data Transfers

Because we use Shopify and other service providers based in the United States and Canada, your personal data may be transferred to and processed in those countries. Where required by law, we rely on appropriate safeguards such as Standard Contractual Clauses to protect your data.

7. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data
  • Withdraw consent to marketing communications
  • Request a copy of the data we hold about you

To make a request, contact us at help@katejanerae.com. We’ll respond within a reasonable timeframe.

8. California Privacy Rights

If you are a California resident, you have the right to request access to the personal information we hold about you and to request that we delete it.

We do not “sell” or “share” your personal information as defined under the California Consumer Privacy Act (CCPA/CPRA).

To make a rights request, contact us at help@katejanerae.com.

9. Automated Decision-Making

We may use limited automated decision-making (such as recommending related products) based on your browsing or purchase history. These processes do not have legal or significant effects on you.

10. Data Retention

We keep your data only as long as necessary to fulfill orders, meet legal obligations, or maintain accurate business records. When no longer needed, data is securely deleted or anonymized.

11. Security

We take reasonable measures to protect your information against loss, misuse, unauthorized access, and disclosure. Sensitive data (like payment info) is transmitted via secure SSL encryption and handled by PCI-compliant processors.

12. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from minors. If we learn that a child's information has been submitted, we'll delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy occasionally to reflect operational or legal updates. The revised version will be posted here with an updated "Last updated" date.

Contact Us

If you have questions, concerns, or data requests, please contact us via email at help@katejanerae.com or via mail at:

Kate Jane Rae
11650 Olio Road, Suite 1000-185
Fishers, IN 46037